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Shipping Terms

Shipping Information

Embark on a seamless global delivery experience with ERFUMADE, reaching nearly every corner of the world. We ship from Istanbul, Turkey.

Efficient Overseas Shipping from Istanbul, Turkey

At ERFUMADE, we take pride in our expertise in global logistics, ensuring that overseas shipments from Istanbul, Turkey are seamlessly managed. While shipping internationally might be a concern for some, it's not a big deal for us.

Our commitment to excellence extends to the delivery process, and we have established partnerships with reputable career companies to leverage our expertise. We understand the importance of reducing delivery times, and our team is dedicated to ensuring that your orders reach you swiftly and securely.

Rest assured, ERFUMADE's proficiency in navigating the complexities of overseas shipping allows us to provide a service that exceeds expectations. If you have any questions or require further information about our shipping process, feel free to reach out to our dedicated customer support. Your satisfaction is our priority, and we are here to make your ERFUMADE experience exceptional.

Important Update for EU Customers (as of July 1, 2021):

We are shipping orders only from Monday to Friday and we do not ship on Holidays.

To comply with the revised EU VAT rules, our minimum order value for deliveries to the EU is now $ 130. This adjustment aims to simplify VAT obligations and minimize disruption for our valued customers.

Customs & Import Charges:

For customers outside Turkey, please note that customs and import duties are applicable and are the responsibility of the recipient upon parcel arrival. Unfortunately, we have no control over these charges, so we recommend checking with your local customs office for accurate information before placing an order. Be aware that any parcels returned to us due to unpaid customs charges will incur postal charges, return shipment costs, customs charges, and handling fees, which will be deducted from any refund due.

Shipping Duration:

For estimated arrival times, please contact us using the Contact Form, and we'll provide timely advice. Typically, US deliveries take between 7 - 9 working days.

It's important to note that ERFUMADE cannot be held liable, either directly or indirectly, for any delays or issues in the performance or delivery process. While we strive for timely and efficient delivery, external factors beyond our control may impact the transportation and handling of your order.

We appreciate your understanding and cooperation in recognizing the shared responsibility for a smooth and secure delivery experience. If you have any concerns or inquiries regarding your shipment, please feel free to contact our customer support team for assistance. Your satisfaction is our priority at ERFUMADE.

Parcel Tracking:

Yes, you can track your parcel! A despatch confirmation email, containing your tracking number and tracking details, will be sent as soon as your order is processed.

PO Box Addresses:

No, we do not ship to PO Box addresses. Our couriers require a recipient signature for delivery confirmation, a service that cannot be guaranteed at a PO Box address.

Embark on your ERFUMADE journey with our reliable global shipping services, ensuring your handcrafted treasures reach you with care and efficiency.