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Alışveriş Sepetiniz

Distance Sales Agreement

DISTANCE SALES AGREEMENT

 

This contract determines the order form, in which the characteristics, quality-quantity, sales price, sales price, collection procedure conditions, and date of sale are stated, and the rights, laws, and obligations of the parties within the scope of the provisions of the Law on the Protection of Consumers and the Regulation on the Principles and Procedures of Distance Contracts, filled electronically by the BUYER (hereinafter referred to as BUYER), the person who will buy the product and products (hereinafter referred to as PRODUCT / PRODUCTS), regarding the exchange between BUYER, Mahmutbey Cad. Sakarya Çıkmazı Sok. Gül İş Merkezi No: 1 K: 4 Ofis: 43-44 34188 Şirinevler Bahçelievler / İstanbul / Turkey (Phone: +90 212 452 7767; E-mail: info@erfumade.com) is the seller company, (hereinafter referred to as SELLER), from herein contract the website, www.erfumade.com

The announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period.

Article 1: General Provisions

The BUYER declares that he/she has read the basic features of the product (s), sales price, payment method, delivery, and other preliminary information on the SITE, and has given the necessary confirmation electronically.
By confirming the preliminary information electronically, the BUYER confirms that he/she has procured the information of the BUYER / Consumer, address, basic features of the product (s) ordered, the USD or EURO-denominated price of the product (s) including taxes, payment and delivery correctly and completely before the contracted time of the distance contracts.

The contractual product (s) are delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the SITE, depending on the distance of the BUYER’s place of residence for each product, in the condition.

The SELLER cannot be held responsible for any problems that the cargo company may encounter during the delivery of the product to the BUYER and for any other reasons not caused by the SELLER, and the ordered product not having been able to be delivered to the BUYER, regardless of its appellation and name.
The SELLER may supply different products / s of equal quality and price by informing the BUYER, and receiving his / her explicit approval before the contractual performance obligation term expires.
If the SELLER fails to fulfill the contractual obligations if the delivery of the ordered product (s) becomes impossible, they notify the BUYER / Consumer about this situation and return the total amount collected in cash and in a lump sum within 14 days, s before the term of the contractual performance obligation expires.
For the delivery of the product (s), the pre-information form must be confirmed electronically. If the product/s is not paid for any reason, or canceled in the bank records, the SELLER is relieved of the obligation to deliver the product.
In the event that the bank or financial institution does not pay the price of the product / s to the SELLER, by the reason of the fact that the credit card belonging to the BUYER is used unfairly or unlawfully by unauthorized people, not caused by the BUYER’s fault after the delivery of the product / s, the BUYER has to return the product to the SELLER within 3 days, provided that it has been delivered to him/her. In this case, the freight costs belong to the BUYER. Otherwise, the BUYER accepts, declares, and undertakes that the SELLER will apply any means to compensate him for the amount of the product with interest.
If the SELLER cannot deliver the product (s) subject to the contract within due time due to force majeure, adverse weather conditions that prevent delivery, interruption of transportation, and other extraordinary circumstances, they shall inform the BUYER of this situation. In this case, the BUYER may use one of the rights (i) to cancel the order, (ii) to replace the product (s) subject to the contract with a precedent, and/or (iii) to postpone the delivery period until the force majeure / blocking situation disappears. In the event that BUYER cancels the order, the total amount paid will be paid to him/her in cash and in a lump sum within 14 days. For the payments made by the BUYER by credit card, the product / s amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return of this amount to the bank, is entirely concerning the bank transaction process, BUYER is aware and accepts that it is not possible for the Seller to intervene in any way, and the time it takes to reflect the amount returned to the credit card by the bank to the BUYER’s account, is not under the responsibility of the SELLER, for possible delays.

Article 2: Right of Withdrawal

In distant contracts concerning the sale of product/s ; , the receiver may use the right to withdraw from the contract by refusing the product (s) within 14 (fourteen) days from the date of delivery to the person/organization at the address indicated, without any legal or criminal liability and without any justification. The costs arising from the exercise of the right of withdrawal from the contract belong to the SELLER.
For the right to withdraw from the contract, it is obligatory to notify the SELLER by registered mail or e-mail within 14 days, and the case product is not used and unpacked, and the properties and salability of the ordered product are not spoiled.

In the event that the right to withdraw from the contract is used:

The invoice of Product(s) delivered to the BUYER or to the person/organization indicated by the:
Important notice: If the invoice of the product / s to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns, whose invoices are issued on behalf of the institutions, will not be completed unless the RETURN INVOICE is issued.
its box, packaging, and standard accessories, if any must be delivered complete and undamaged with. If the product is returned through the cargo company/shipping company determined by the SELLER, the SELLER will accept the freight cost. Otherwise, the shipping cost belongs to the BUYER.
The SELLER will return the total price and the documents that put the buyer under debt, to the BUYER within 14 days at the latest from the receipt of the withdrawal notification, and will return the product / s within 20 days.
If there is a decrease in the value of the product/s, or the return becomes impossible due to a reason arising from the BUYER’s fault, the BUYER shall compensate the losses of the SELLER at the rate of fault.
In the event that the campaign limit amount, if any, is decreased by the SELLER due to the exercise of the right to withdraw from the contract, the discount amount used within the scope of this campaign is canceled.

In addition to the conditions specified in these articles, the conditions specified in the Cancellation and Refund Policy are valid.

Article 3 – Settlement of Disputes and Competent Court

In the disputes arising from the implementation of the herein distance sales contract, The Arbitration Committee for Consumer Problems or the Consumer Courts in the place where the BUYER purchases the goods or services or is domiciled is authorized.